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Protection of your personal data

The company Big Pak s.c. makes every effort to ensure that the personal data of clients, contractors, and contact persons is processed in accordance with the applicable legal regulations and appropriately secured. We also care about the transparency of our operations, which is why we present the most important information regarding the processing of personal data and privacy protection.

Principles of personal data protection

The company Big Pak s.c. collects and processes personal data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

Accordingly:

  • we process personal data lawfully, fairly, and in a transparent manner;

  • we collect data only for specified, explicit, and legitimate purposes;

  • we process only data necessary to achieve these purposes;

  • we ensure that data is accurate and kept up to date;

  • we store data for no longer than is necessary to achieve the purpose of processing or as required by applicable laws;

  • we apply appropriate technical and organisational measures to ensure the security of personal data;

  • we are able to demonstrate compliance of data processing with GDPR requirements.

Access to personal data is restricted solely to authorised individuals. Data may also be shared with entities supporting the company's operations (e.g. providers of IT, accounting, legal, and courier services) and public authorities, if such an obligation arises from legal regulations.

Entities processing data on behalf of Big Pak s.c. are obliged to maintain appropriate security standards and comply with GDPR regulations.

Detailed information on the processing of personal data

According to Art. 13 para. 1 and 2 of the GDPR, we inform you that:

1. Controller of personal data

The controller of your personal data is:

Big Pak s.c.
ul. Żelazna 11
19-300 Ełk
Warmian-Masurian Voivodeship
NIP (Tax ID): 5423112973
e-mail: biuro@bigpak.pl

2. Contact for personal data matters

For matters related to the processing of personal data, you can contact the Controller at the e-mail address: biuro@bigpak.pl or in writing to the company's registered address.

3. Purpose and legal basis for data processing

Your personal data may be processed on the basis of:

a) Art. 6 para. 1 lit. a GDPR – on the basis of your consent, in particular for the purpose of sending commercial or marketing information;

b) Art. 6 para. 1 lit. b GDPR – in order to take steps prior to entering into a contract and for the performance of an entered contract;

c) Art. 6 para. 1 lit. c GDPR – in order to fulfil legal obligations incumbent on the Controller, in particular those resulting from tax and accounting regulations;

d) Art. 6 para. 1 lit. f GDPR – for the purpose of pursuing the legitimate interest of the Controller, which includes:

  • handling correspondence and managing enquiries;

  • marketing of own products and services;

  • establishing, pursuing, or defending claims;

  • ensuring security and protecting against abuse.

4. Data recipients

Your personal data may be transferred to entities cooperating with the Controller, in particular providers of IT, accounting, legal, postal, courier, and hosting services, solely to the extent necessary to achieve the processing purposes.

5. Transfer of data outside the European Economic Area

As a general rule, your personal data will not be transferred to third countries or international organisations. If such a transfer is necessary, it will take place in accordance with GDPR requirements.

6. Data retention period

Your personal data will be stored for the period necessary to achieve the purpose for which it was collected, and thereafter for the period required by law or until any potential claims expire.

In the case of data processed on the basis of consent – until its withdrawal.

7. Rights of the data subject

You have the right to:

  • access your personal data;

  • rectify your data;

  • erase your data ("the right to be forgotten");

  • restrict processing;

  • transfer data;

  • object to the processing of data;

  • withdraw consent at any time, if the processing is based on consent.

8. Withdrawal of consent

Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.

9. Right to lodge a complaint

You have the right to lodge a complaint with the President of the Personal Data Protection Office (PUODO), if you consider that the processing of personal data violates the regulations of the GDPR.

10. Voluntariness of providing data

Providing personal data is voluntary, but it may be necessary to reply to an enquiry, conclude or perform a contract, and fulfil obligations resulting from legal regulations.

11. Automated decision-making

Your personal data will not be used for automated decision-making, including profiling.

Additional information

Should you have any questions regarding the processing of personal data or wish to exercise your rights, please contact us at:

Big Pak s.c.
ul. Żelazna 11
19-300 Ełk
e-mail: biuro@bigpak.pl